FACTS
WHAT DOES GREEN DOT BANK DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires Green Dot Bank (“we”, “us”, or “our”) to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what Green Dot Bank does.
What?
The types of personal information Green Dot Bank collects and shares depend on the product or service you have with us. This information can include:
  • Social Security number and account balances
  • account transactions and purchase history
  • transaction history and payment history
When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Green Dot Bank chooses to share; and whether you can limit this sharing.
Reasons Green Dot Bank can share your personal information
For Green Dot Bank’s everyday business purposes: such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Does Green Dot Bank Share? Yes
Can you limit this sharing? No
For Green Dot Bank’s marketing purposes: to offer our products and services to you
Does Green Dot Bank Share? No
Can you limit this sharing? We don’t share
For joint marketing with other financial companies
Does Green Dot Bank Share? No
Can you limit this sharing? We don’t share
For Green Dot Bank’s affiliates’ everyday business purposes: information about your transactions and experiences
Does Green Dot Bank Share? Yes
Can you limit this sharing? No
For Green Dot Bank’s affiliates’ everyday business purposes: information about your creditworthiness
Does Green Dot Bank Share? No
Can you limit this sharing? We don’t share
For Green Dot Bank’s affiliates to market to you
Does Green Dot Bank Share? No
Can you limit this sharing? We don’t share
For nonaffiliates to market to you
Does Green Dot Bank Share? No
Can you limit this sharing? We don’t share
Questions
Call (877) 233-8552.
What we do
How does Green Dot Bank protect my personal information?
To protect your personal information from unauthorized access and use, Green Dot Bank uses security measures that comply with federal law. These measures include technical, physical, and administrative safeguards designed to protect the confidentiality, integrity, and availability of your personal information.
How does Green Dot Bank collect my personal information?
Green Dot Bank collects your personal information, for example, when you
  • open an account or make deposits or withdrawals from your account
  • use your account or provide account information
  • give us your contact information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our affiliates include financial companies, such as Green Dot Corporation, our parent bank holding company.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Nonaffiliates we share with can include Apple Inc., its affiliates, and other companies that provide services in connection with your account.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Green Dot Bank doesn’t jointly market.